RECEPTION

What are the check-in/check-out times?

The check-in for the village sector is scheduled from 17.00, check-out by 9.00.

Instead, for the camping sector, check-in is scheduled from 12.00 and check-out by 10.00.

What are the opening hours of the cash desk?

The cash desk is open from 8 to 12 and from 17 to 19 every day

What are the reception hours?

The reception is open, in high season, from 7a.m. to 11.00 p.m.

In the low season from 7.30 to 10.30pm

Is there a time of silence?

Yes, from 1p.m. to 3p.m. and from 11p.m. to 7a.m.

Is it possible to enter/ leave the campsite at night?

During the time of silence, it Is mandatory to leave the car in the parking lot and access the property only on foot.

Is the late check-out possible?

Yes, subject to availability of the accommodation, it is possible to obtain a late check-out until 6.00 pm with the payment of 50% of the daily rate. The service can be purchased only in Reception and it will be confirmed the day before departure.

Are checks accepted?

No, they aren’t! Only credit card (no American Express) or cash payments are accepted

Is there a Lost & Found office?

Yes, at the reception office

How can I book a taxi?

It is possible to book a taxi directly at the reception

PITCHES

What types of pitches are available?

It is possible to view the different types of pitches here

How many Amps are available on the pitch?

The amperage varies according to the type. Our pitches array from 3 amps to 6 amps.

Can I have a BBQ on the pitch?

Yes with gas grill, we are in a Nature Reserve and no wood/coal fires are allowed.

Is it possible to book a specific pitch?

If you are choosing the pre-booking phase and pay by December, you can book a specific pitch. Otherwise, you can specify a preference at the time of booking and we will do our best to satisfy your request, if it is possible.

Can I have guests just for the daytime?

It is possible to have guests for the day, but you must register the entrance with their documents at the reception and paying the Visitor Fee from 10.00 to 22.00

PUBLIC BATHROOM

Where to empty the chemical toilet?

At the campground bathrooms there is the designed area where you can empty the chemical toilet

Are there any private bathrooms available?

You can book a private bathroom located where the campground bathrooms are. Subject to availability, this service can also be requested at the reception.

Are there any washing machines and dryers available?

Yes there Is an special area dedicated to washing machines and dryers, at payment

ACCOMODATIONS

How many people can mobile homes accommodate?

Our mobile homes accommodate from a minimum of 2 to a maximum of 6 people

More infos… 

Are sheets and towels included?

Usually sheets and towels cost € 12/set for the double bed and € 10/set for the single bed, while towels cost € 10/set (one-time). It is possible to add this service both at the time of booking and on site at the same price.

Is final cleaning included?

No, if guests leave the accommodation clean as it was, no amount will be charged. However, it is possible to purchase this service at a cost of € 70 for total final cleaning or € 50 for partial cleaning.

RESTAURANT

I am celiac. Am I welcomed?

No problem, our restaurant will try to meet all your needs, but please report your intolerance or allergy at the time of booking.

BEACH

Where is the beach?

It is possible to reach the free beach of Sistiana Bay. In high season there is a free shuttle service for our customers with a dedicated train from the campsite to the Bay of Sistiana below.

DOGS

Where can I take my dog with me?

There are delimited areas where it is possible to walk the dog only on a leash

Can I take my dog on the beach?

Yes, it is possible to go to the beach with the dog in the free beach area according to the ordinance of the Municipality of Duino-Aurisina.

POOL

Are there sunbeds in the pool?

Yes, they have an extra cost to be paid directly on site.

ANIMATION

Is there some entertainment present?

Yes, there is during the high season

For what ages is your fun club suitable?

Three age groups:

  • KidsCLUB from 5 to 8 years.
  • JayCLUB from 9 to 11 years.
  • TeenCLUB ages 12 and up.

Regulation

Where is the rules?

You can read the regulation here

SERVICES

Wi-fi

There is available a Wi-Fi connection, in supplement and the access code can be purchased directly at the reception

It is possible to buy tickets for public transport, museums, exhibitions etc ?...

Yes, at the reception you can buy tickets for public transport or tickets for various tours

Where is the nearest pharmacy?

The nearest pharmacy is located in Sistiana, about 700 mt

Is there a bike rental available?

Yes, upon request at the reception desk the bikes are delivered by an external organization directly to the campsite.

Is there an ATM on the campsite?

No, the nearest is in Sistiana center, about 700mt.